How to transport

📦 Shipping Information

We offer fast, reliable, and local delivery across Europe — fully compliant with EU consumer protection regulations.



🏬 Where We Ship From

All orders are shipped from our local warehouses or partner stores in the EU.

  • Automatic shipping from the nearest location

  • Faster delivery and lower environmental impact

  • Full compliance with EU logistics and product flow standards




🚚 Delivery Options

Shipping Method Delivery Time Further Details
Standard Shipping 10–15 business days Default option, affordable and reliable

We collaborate with leading logistics providers such as  DHL, DPD, GLS, Chronopost, PostNL, Magyar Posta and others. The best option is automatically chosen based on your location.



⏱ Processing and Shipping Time

  • Order Processing : within 36 hours on business days

  • Shipping Confirmation : Contains a tracking number sent via email

  • Estimated Delivery Time : 10 to 15 business days depending on region and shipping method

  • During peak demand periods and holidays, minor delays may occur.




✅ Your Rights as a Consumer

In accordance with the EU Consumer Rights Directive (Directive 2011/83/EU):

  • You have the right to a 60-day withdrawal period without giving a reason

  • All shipments include tracking and delivery information

  • In case of loss or damage during transport, we offer a full refund or free replacement




💬 Need Help?

Our customer support team is at your service.

📧 Write to us at: elma@24hvipservice.com